Return & Refund Policy

Thank you for shopping at our store. If you are not entirely satisfied with your purchase, we're here to help. To contact us about a current return or get help please email


You have 30 calendar days to return an item from the order date indicated on your receipt. In order to be eligible for the return your item must be unused and in good working condition. Your item must also be in the original packaging with the receipt as proof of purchase. No other form of proof of purchase will be accepted. You will be responsible for the return shipping.

Please mail all returns to:

Crane Safety Returns

1500 Rankin Road, Suite 400

Houston TX, 77073


Once we receive the returned item, we will inspect it and notify you (by email) that we have received your returned item. You will then be notified by email on the status of your refund after inspecting the item. If approved, we will initiate a refund to your original method of payment. You will receive your credit in accordance with the policies of the card issuer.


You will be responsible for paying for the shipping costs for the returned item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions, please contact